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Home / Shipping Policy

Shipping Policy

Welcome to our shipping policy. We aim to provide clear information regarding the shipping process for your orders. Please read the following sections to understand how our shipping works and what you can expect.

Worldwide Delivery

We offer worldwide delivery for all our fashion products. Regardless of your location, you can place an order and have it shipped directly to your address. We partner with trusted couriers to ensure that your items are delivered safely and efficiently. Please note that delivery times may vary depending on your location and the courier service used.

Order Processing Time

Once you place an order, it will be processed within a specific timeframe. Typically, orders are processed within 1 to 3 business days. During peak seasons or promotional events, processing times may be slightly longer. You will receive an email confirmation once your order has been processed and is ready for shipment.

Delivery Methods

Your order will be delivered using reliable courier services. We select couriers based on their performance and ability to deliver packages safely. The delivery method may vary depending on your location and the size of your order. You will receive tracking information via email once your order has been dispatched, allowing you to monitor its progress.

Delivery Address

You must provide a complete and accurate delivery address when placing your order. This includes your street address, city, postal code, and country. If the address is incomplete or incorrect, it may result in delays or non-delivery. We do not take responsibility for orders that are not delivered due to incorrect address information provided by the customer.

Delivery Handover

Delivery may occur in person, and you may be required to sign for your package upon arrival. Ensure that someone is available at the delivery address to receive the package. If no one is available, the courier may leave a notice with instructions on how to retrieve your package. It is your responsibility to follow these instructions to ensure successful delivery.

Shipping Notifications

You will receive email notifications regarding the status of your shipment. This includes confirmation of your order, processing updates, and tracking information once your order has been shipped. It is important to check your email regularly for these updates. If you do not receive any notifications, please check your spam or junk folder.

Contact Information

If you have any questions or concerns regarding shipping, please contact us at [email protected]. Our customer service team is available to assist you with any inquiries you may have. We aim to respond to all emails within 24 to 48 hours. Your satisfaction is important to us, and we are here to help.

Availability

Monday-Sunday
09:00 - 18:00 (GMT +2)

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